Privacy Policy
This Privacy Policy for Neo Portal (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website or any website of ours that links to this Privacy Policy
- Engage with us in other related ways, including any events or programs
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us.
Table of Contents
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise contact us.
Personal Information Provided by You. The personal information we collect may include:
- Names and email addresses
- Account credentials and authentication information
- Application and profile information you submit
Information Automatically Collected. We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information such as your IP address, browser type, operating system, and access times.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication
- To deliver and facilitate delivery of services to the user
- To respond to user inquiries and offer support
- To send administrative information and updates
- To protect our Services and ensure security
3. When Do We Share Your Information?
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us
- For Legal Reasons: We may share your information when required by law or to protect our rights
- With Your Consent: We may share your information for other purposes with your explicit consent
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
5. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We use industry-standard encryption, secure authentication methods, and regular security assessments to protect your data.
6. What Are Your Privacy Rights?
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request copies of your personal information
- Correction: You can request that we correct inaccurate information
- Deletion: You can request that we delete your personal information
- Withdrawal of Consent: You can withdraw your consent at any time
To exercise any of these rights, please contact us using the contact information provided below.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. How to Contact Us
If you have questions or comments about this Privacy Policy, please reach out to us through our website.